Jagged Halo Jewelry Return & Exchange Policy
Jagged Halo Jewelry Return & Exchange Policy
Returns & Exchanges
We offer a 10-day return and exchange policy. If more than 10 days have passed since your purchase, we regrettably cannot provide a refund or exchange.
To initiate a return or exchange, please contact us at concierge@jaggedhalojewelry.com within 10 days of receiving your order. We will provide detailed instructions to complete the return or exchange process smoothly.
Returned items must meet the following criteria:
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Unworn and unused.
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In the same pristine condition as when received.
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In the original packaging.
Your satisfaction is our top priority. If you have any questions or concerns, don't hesitate to reach out—we’re here to help!
Refunds
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Upon receiving and inspecting your returned item, we will notify you via email.
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If your return meets our criteria, your refund will be initiated promptly.
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The time it takes for the refund to appear in your account may vary depending on your bank or credit card provider.