Return & Exchange Policy

Jagged Halo Jewelry Return & Exchange Policy

Returns & Exchanges

We offer a 10-day return and exchange policy. If more than 10 days have passed since your purchase, we regrettably cannot provide a refund or exchange.

To initiate a return or exchange, please contact us at concierge@jaggedhalojewelry.com within 10 days of receiving your order. We will provide detailed instructions to complete the return or exchange process smoothly.

Returned items must meet the following criteria:

• Unworn and unused.
• In the same pristine condition as when received.
• In the original packaging.

Your satisfaction is our top priority. If you have any questions or concerns, don't hesitate to reach out—we’re here to help!

Refunds

• Upon receiving and inspecting your returned item, we will notify you via email.
• If your return meets our criteria, your refund will be initiated promptly.
• The time it takes for the refund to appear in your account may vary depending on your bank or credit card provider.