Our policy is 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Please email us at firstname.lastname@example.org to get instructions on how to return your piece before the 10 day period.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 to 10 business days. We will notify every step of the refund process once initiated.
Only regular priced items may be returned and refunded based on the policy listed above. Unfortunately sale items cannot be returned or exchanged.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We DO NOT under any circumstances share your personal information: address, email, phone number, name etc, with any entity. We take this policy very seriously. Rest assured that all of your transactions are safe and secure. Please email firstname.lastname@example.org with any questions or concerns.
Jagged Halo Jewelry is a Limited Liability Company, Jagged Halo Jewelry, it's designer, production staff and t's affiliates are not responsible for any injury or harm that is sustained while misusing any pieces that are purchased.
All of the content; pictures, written descriptions etc, within this website and Jagged Halo Jewelry social media accounts are copy rights of Jagged Halo Jewelry. Jagged Halo Jewelry logo trade mark is owned by the house's designer.
Thank you for shopping with us!